Louise Duffy, Total System Services’ HVAC service manager, has been with the company since 2001. As the company’s service dispatcher and office manager, she has been instrumental in promoting teamwork, greater efficiency, and customer service.

Louise developed the TSS Commercial Service Procedures Manual, which has improved communication between technicians and dispatchers, ensured job performance consistency, and promoted superior customer service skills. Louise teams with account managers to increase the overall success of the commercial service department, and her goal is to champion all of the company’s customers’ needs with passion and integrity.

Phone: 208-376-1393 Email Me